Shipping Policy
Thank you for choosing CorpTex for your custom corporate textile needs. This shipping policy outlines the terms and conditions related to the shipment of your orders.
1. Shipping Options
We offer a variety of shipping options to meet your needs. The available shipping methods and associated costs will be displayed during the checkout process. Options may include standard shipping, expedited shipping, and specific carrier options (e.g., FedEx, UPS, DHL).
2. Shipping Costs
Shipping costs are calculated based on the following factors:
- Weight and dimensions of the package
- Shipping destination
- Selected shipping method
The exact shipping cost will be calculated and displayed at checkout before you complete your order.
3. Processing Time
Processing time refers to the time it takes for us to prepare your order for shipment. This includes verifying your order, customizing your items (printing or embroidery), and packaging your order. Our standard processing time is typically [Number] business days. However, processing time may vary depending on the complexity of your order and our current order volume. During peak seasons, processing times may be longer.
4. Shipping Time
Shipping time refers to the time it takes for the carrier to deliver your order to your shipping address. Shipping times vary depending on the selected shipping method and the destination. Estimated shipping times will be provided at checkout.
Please note that shipping times are estimates and are not guaranteed. CorpTex is not responsible for delays caused by the carrier, weather conditions, or other factors beyond our control.
5. Shipping Destinations
We currently ship to [List of Countries or Regions]. If your location is not listed, please contact us to inquire about shipping options.
6. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the progress of your shipment on the carrier’s website.
7. Shipping Address
It is your responsibility to provide an accurate and complete shipping address. CorpTex is not responsible for delays or misdeliveries caused by incorrect or incomplete shipping addresses. If you need to change your shipping address after placing your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make the change.
8. Lost or Damaged Shipments
If your shipment is lost or damaged in transit, please contact us immediately. We will work with the carrier to investigate the issue and, if necessary, file a claim. Depending on the outcome of the investigation, we may offer a replacement or a refund.
9. Customs, Duties, and Taxes
For international orders, you may be subject to customs duties, taxes, and other fees imposed by your country’s customs authorities. These charges are your responsibility and are not included in the purchase price or shipping cost. Please check with your country’s customs office to determine what these additional costs may be prior to placing your order.
10. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at [Your Contact Information].
11. Policy Updates
CorpTex reserves the right to modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.